At Miracle Flights, every act of generosity helps children and families overcome one of the greatest barriers to healthcare: distance. The Philanthropy Associate plays an essential role in ensuring that donors receive meaningful stewardship and that the systems supporting fundraising operate efficiently and effectively.
Reporting to the Chief of Philanthropy, the Philanthropy Associate provides administrative, operational, and donor stewardship support to advance Miracle Flights’ fundraising efforts and philanthropic goals. This role helps create an exceptional donor experience while supporting the systems, processes, and day-to-day operations that enable Miracle Flights to grow philanthropic revenue and serve more families.
This position is ideal for a highly organized and detail-oriented professional who enjoys supporting donor relationships, managing data, and helping build the infrastructure necessary for long-term growth.
Location: Based at our Las Vegas headquarters, with flexibility for a hybrid or remote work model.
Purpose of the Position
The Philanthropy Associate provides administrative, operational, and donor stewardship support to advance Miracle Flights’ fundraising efforts and philanthropic goals.
This team member will:
- Serve as the primary administrator for the donor CRM.
- Process donations and ensure timely gift entry, coding, acknowledgements, and reporting.
- Coordinate donor acknowledgments and stewardship activities.
- Conduct prospect research and prepare donor profiles and briefing materials.
- Provide administrative and project support to the Chief of Philanthropy.
- Support fundraising campaigns, donor experiences, events, and special projects.
The ideal candidate is highly organized, collaborative, and passionate about supporting the mission of Miracle Flights.
Key Responsibilities
CRM & Donor Data Management
- Serve as the primary administrator for the donor CRM, ensuring accurate records.
- Process donations and ensure timely gift entry, coding, acknowledgements, and reporting.
- Develop reports, dashboards, mailing lists, segmentation lists, and fundraising analytics.
- Support donor pipeline management, portfolio tracking, and fundraising performance analysis.
- Monitor data integrity and ensure adherence to organizational CRM standards and procedures.
Donor Engagement & Stewardship
- Coordinate donor acknowledgments, thank-you letters, and stewardship.
- Assist the Philanthropy Manager in creating donor experiences that strengthen engagement and retention.
- Support donor correspondence, presentations, proposals, meeting preparation, and follow-up.
Prospect Research & Pipeline Support
- Conduct prospect research on individuals, corporations, and foundations.
- Prepare donor profiles, meeting briefings, and research reports.
- Work with the team to identify new donor, sponsor, and grant opportunities.
- Assist in maintaining prospect pipelines and forecasting.
Administrative Support
- Provide administrative and project support to the Chief of Philanthropy.
- Coordinate calendars, meetings, donor visits, and internal project timelines.
- Assist with philanthropy initiatives such as fundraising campaign execution, stewardship initiatives, events, and special projects.
- Help maintain fundraising dashboards, goals, and key performance indicators.
- Attend and assist with Miracle Flights events, donor experiences, campaigns, and community activations.
Required Education & Experience
- Bachelor’s degree preferred or equivalent professional experience.
- 1–3+ years of nonprofit, administrative, or other transferable work experience.
- Experience working in a donor CRM system or other data entry environment.
- Experience performing prospect research preferred.
- Project management experience.
Key Competencies
- Exceptional attention to detail.
- Highly organized with exceptional time management skills.
- Ability to manage multiple projects and priorities.
- Self-starter with initiative and strong problem-solving skills.
- Collaborative team player who works effectively across departments and stakeholder groups.
- Ability to manage multiple priorities while maintaining strong donor relationships.
- Passion for Miracle Flights’ mission and impact.
Salary: Compensation starting at $50,000 annually, commensurate with experience.
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, any contractual agreements, and business or organizational needs. The range listed is just one component of Miracle Flights’ total compensation package for employees.
Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
What we Offer
- Comprehensive benefits package, including medical, dental and vision coverage.
- Generous PTO, because we know rest fuels purpose.
- A front row seat to life changing moments: every day you’ll help a child reach the care they need to survive and thrive.
- On-site and virtual work opportunities that support how our team operates best.
- A collaborative team where the mission isn’t just on the wall, it’s in the work every day.
- Meaningful community connections that extend beyond the office: donor events, partner activations, and opportunities that connect you to the heart of our mission.
Miracle Flights is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law.
About Miracle Flights
For 41 years, Miracle Flights has provided free commercial air travel for children ages 0–17 who need specialized medical care far from home. Through financial-need eligibility, we connect families with board-certified medical providers and accredited treatment facilities across the United States. Since 1985, Miracle Flights has covered more than 100 million miles helping families reach the care they need.
Please submit your curriculum vitae along with a thoughtful cover letter outlining your interest and qualifications to [email protected]
